Shipping Policy

Thank you for shopping with Zanoiu! Below is our detailed shipping policy to help you understand how we handle shipping and delivery.

Standard Shipping: Free Shipping: Enjoy free standard shipping on orders over 99.99 EUR. Orders Under 99.99 EUR: Shipping fees will be calculated at checkout.

Express Shipping: For faster delivery, we offer express shipping at a flat rate of 19.99 EUR.

Shipping Rates: Shipping costs for orders outside of Germany are calculated at checkout based on your location, the weight of the package, and the shipping method chosen.

Standard vs. Express Shipping: Costs for standard and express shipping may vary depending on the items in your order, package weight, and destination. Estimated shipping fees and delivery times will be displayed at checkout.

We strive to ensure that your orders are delivered promptly. Delivery times may vary depending on your location and the chosen shipping method. Please note: Standard shipping typically takes longer than express shipping. Delivery times for international orders may be subject to customs clearance.

Orders are processed within 1-3 business days after payment is confirmed. Tracking information will be provided once your order is shipped. We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. For remote or rural areas, delivery times may be slightly longer

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. If you have any questions about your order or shipping options, feel free to contact our support team at support@zanoiu.com. Thank you for choosing Zanoiu for your shopping needs!