Privacy Policy (GDPR Compliant)

Privacy Policy (GDPR Compliant)

At ZANOIU UG, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Who We Are ZANOIU UG Wilhelmstraße 20, 72555 Metzingen, Germany Email: info@zanoiu.com Phone: +49 1522 3680832

2. What Data We Collect We may collect the following data:

  • Name and contact details (email, phone number, address)

  • Payment and billing information

  • Order history and product preferences

  • IP address, browser type, and usage data (via cookies)

3. How We Use Your Data Your data is used for:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending transactional and marketing emails (only with consent)

  • Improving our website and services

  • Legal obligations (e.g., tax compliance)

4. Legal Basis for Processing We process your data on the following legal grounds:

  • Consent (e.g., for marketing newsletters)

  • Contract (e.g., to fulfill your order)

  • Legal obligation (e.g., tax reporting)

  • Legitimate interest (e.g., analytics and service improvement)

5. Cookies and Tracking Our website uses cookies to improve your browsing experience and gather analytics. You may disable cookies in your browser settings at any time.

6. Data Retention We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations.

7. Data Sharing We do not sell your personal data. We may share it with:

  • Payment processors

  • Shipping providers

  • IT service providers (e.g., Shopify, email platforms)

  • Legal authorities (if required)

8. Your Rights Under GDPR You have the right to:

  • Access your data

  • Correct or update your data

  • Request deletion ("right to be forgotten")

  • Withdraw consent at any time

  • Object to processing or request data portability

To exercise any of these rights, contact us at info@zanoiu.com.

9. Security We use industry-standard measures to protect your personal data, including encryption and secure servers.

10. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

Effective Date: 24.06.2025