All items are eligible for returns and refunds within 30 days of the purchase date, with the following exceptions: Items That Cannot Be Returned: Clothing items that have been worn, washed, or damaged after delivery, or have had their tags or hygiene stickers removed. Grocery and food products. Health and personal care items. Some free gifts. Customized products. Certain underwear orders.For most electronic products, the return window is 30 days from the purchase date. For more information see Return & Exchange policy.